We stayed here for almost a month with our 6 month old baby while relocating from Oxford to Bournemouth, and we honestly had such a lovely stay. The property was comfortable, clean and had everything we needed, especially for a longer stay with a little one. It really felt like a home away from home during what could otherwise have been quite a stressful time for us. It also gave us the perfect base to explore Bournemouth and the surrounding areas and get to know our new home before settling in permanently. Jack and the FlexiStays team were absolutely lovely throughout our stay. They were friendly, helpful and always easy to communicate with, which we really appreciated. We have some very happy memories from our first month in Bournemouth here and would definitely recommend the property to anyone looking for a comfortable and welcoming place to stay. Thank you Jack and the FlexiStays team for making the start of our new chapter in Bournemouth such a pleasant one! ❤️
Guest reviews of Flexiestays
in Bournemouth
Flexiestays reviews
Registered UK company · 15208026Published by Flexiestays Ltd, the company that runs the apartments. Every review is copied from the platform it was left on. How this works
The Google rating for Flexiestays Booking Platform, Bournemouth. Across Google, Trustpilot, Booking.com and Airbnb guests have left 15,440+ reviews. How we collect reviews.
Rating by hotel
Booking.com guest scores, shown out of 5
Tower House 4.9 · 1,289 Cliff Heights 4.9 · 238 Cliff Manor 4.8 · 215 Seabreeze 4.7 · 1,021 Coast 4.7 · 992 Shore Retreat 4.6 · 776 Pebbles 4.5 · 889Rated on every platform guests use
Independent profiles where guests rate Flexiestays. Scores as each platform shows them, with the date we last checked.
Excellent · 786 reviews on Google. Checked 28 September 2026.
Excellent · 25 reviews on Trustpilot. Checked 28 September 2026.
Superb · 5,000+ reviews on Booking.com. Checked 30 June 2026.
Excellent · 9,629 reviews on Airbnb. Checked 12 October 2026.
What guests say
Read all 65 reviewsI can't recommend Flexiestays highly enough
I can't recommend Flexiestays highly enough. Jon and the entire Flexiestay team were absolutely outstanding from start to finish, always supportive, approachable, and on hand whenever anything was needed. The apartments are simply incredible and furnished to an exceptionally high standard. Unlike many other short- or mid-term rentals, these genuinely feel luxurious. You would be hard-pressed to find a five-star hotel that offers the same quality of finish, space, and comfort that Flexiestays provides. The location is perfect too, with the beach less than a three-minute walk away and plenty of shops, bars, and restaurants all a few minutes from their apartments. The attention to detail, professionalism, and customer service are second to none. I'd also recommend booking directly, as there are often excellent discounts available. This was the second time I've stayed in one of their wonderful apartments for a getaway, and it certainly won't be the last. A phenomenal experience from beginning to end, 10/10! You won't be dissapointed!
Reply from Flexiestays
Thank you so much for this incredible review, Richard! We truly appreciate your kind words about our team, and the apartments. It means a lot to know you've chosen to stay with us again, and we can't wait to welcome you back for your next visit!
Amazing apartment, fantastic location
From booking, the Flexiestays team were in contact with everything we needed for check-in. The apartment was clean and fresh, the layout perfect, the views amazing and parking easy. We'll definitely be back.
The apartment exceeded our expectations with its modern design and thoughtful touches throughout. Walking distance to both the seafront and shopping areas made it incredibly convenient. Clear instructions, responsive host. Would absolutely stay here again on our next visit to Bournemouth.
I had a wonderful stay at Flexie Stays
I had a wonderful stay at Flexie Stays in Bournemouth and would highly recommend it. The property was spotlessly clean, comfortable, and had everything we needed for a relaxing trip. A special thank you to Natali, who went above and beyond to make our stay memorable. She helped arrange a surprise birthday celebration for my girlfriend, and everything was beautifully organised. Her kindness, attention to detail, and excellent communication made the experience even more special. We also really enjoyed having access to the gym, and the location couldn't have been better, just a short walk from the sandy beach, making it easy to enjoy the beautiful Bournemouth coastline. Thank you, Natali and the Flexie Stays team, for such an amazing experience. We would definitely stay here again and happily recommend it to anyone visiting Bournemouth!
Reply from Flexiestays
Thank you so much for your wonderful review! We're delighted you had such a memorable stay. Your kind words means a lot to our team. We'd love to welcome you back to Bournemouth again soon!
I've had a really positive experience
I've had a really positive experience with the Airbnb building services, and I'd especially like to recognise Nat, Jack, and Reece for how helpful, friendly, and professional they are. They're always approachable, responsive, and willing to go the extra mile to help resolve any issues or answer questions. Their attitude makes a real difference and creates a welcoming experience for residents and guests. A special mention has to go to Natalie, who has been exceptionally helpful. She is consistently kind, attentive, and proactive, and always makes sure things are dealt with properly. Her dedication and willingness to help really stand out and are very much appreciated. Thank you to the whole team for all your hard work, it definitely doesn't go unnoticed!
Reply from Flexiestays
Thank you so much for your lovely review, Alex! Your kind words about Nat, Jack, Raisa and the whole team mean a lot to us. We're so pleased you've had such a positive experience, and we truly appreciate you taking the time to recognise the team's hard work!
Reviews by what matters to you
The questions guests ask before booking, answered by guests who stayed.
Our Bournemouth aparthotels, rated
Compare the hotelsSeven rated buildings, one team. Scores are each building’s Booking.com guest score, shown here out of 5.
9.8/10 Seaside luxury The Tower House Hotel
Newly built and under two minutes’ walk from the beach, with free private parking and free gym access.
9.8/10 Coastal living The Cliff Heights Hotel
Newly refurbished West Cliff apartments with bright interiors, 7 to 8 minutes’ walk from the beach.
9.6/10 Coastal elegance The Cliff Manor Hotel
A restored Victorian seaside hotel above the coast, with free private parking.
9.4/10 Coastal comfort The Seabreeze Hotel
Hotel-style rooms, some with a sea view, and studios with a kitchenette, 6 to 7 minutes from the beach.
9.4/10 Family stays The Coast Hotel
Family rooms, compact doubles and apartments with a kitchen, with free parking on site.
9.2/10 West Cliff rooms The Shore Retreat Hotel
Newly renovated rooms a few minutes from the beach, some with a balcony, next door to the gym.
9.0/10 Smart and cosy The Pebbles Hotel
Compact rooms, family rooms and apartments, 6 to 7 minutes from the beach, with parking at the door.
Why guests book direct
Book with the team that runs it
Same apartment as on the marketplaces, booked on flexiestays.com with the direct-booking offers shown there and nobody in the middle.
A real local team, 24/7
You deal with the people who run the buildings, by phone, WhatsApp or email, around the clock.
25% to book, Flexie Perks
Secure the dates with 25% upfront, and use Flexie Perks discounts at local cafés, shops and activities.
Guides for planning your stay
All guidesBournemouth with children
Which Flexiestays buildings suit families in Bournemouth, from family rooms to three-bedroom apartments, plus the beach, wet-day plans and parking.
Read the guide →Flexiestays vs Airbnb: which is better in Bournemouth?
The same Flexiestays apartment is on Airbnb and flexiestays.com. How price, support, check-in, cancellation and reviews compare, and when each makes sense.
Read the guide →Flexiestays vs Booking.com: booking direct compared
Found a Flexiestays apartment on Booking.com? How booking the same one on flexiestays.com compares on price, discounts, terms and who you deal with.
Read the guide →About Flexiestays
Flexiestays is a direct-booking platform and aparthotel operator in Bournemouth, on the south coast of England. It runs serviced apartments across seven rated buildings, from newly built seaside aparthotels to a restored Victorian property, plus The Shore House Hotel with the shared gym and games room, all close to Bournemouth Beach and the town centre. It owns or manages every apartment it lets, including some run in partnership with their owners, and takes bookings direct on flexiestays.com.
Staying in Bournemouth




The apartments sit on the Dorset coast in the centre of Bournemouth, a short walk from seven miles of sandy beach and the Victorian pier. Most are on the West Cliff, minutes from the seafront and from the town centre’s restaurants and shops. Bournemouth is also the gateway to the Jurassic Coast: Durdle Door, Lulworth Cove, Sandbanks and Hengistbury Head are all within easy reach.
Frequently asked questions
Is Flexiestays legit?
Yes. Flexiestays is run by Flexiestays Ltd, a private limited company registered in England (company number 15208026), with its registered office at 557 Charminster Road, Bournemouth, BH8 9RF, and a local team available 24/7. Guests rate it 4.9 out of 5 on Google from 786 reviews (checked 28 September 2026), 4.6 on Trustpilot from 25 reviews (checked 28 September 2026), 9.1 out of 10 on Booking.com from 5,000+ reviews (checked 30 June 2026) and 4.79 out of 5 on Airbnb from 9,629 reviews (checked 12 October 2026).
What is Flexiestays?
Flexiestays is a direct-booking platform and operator of serviced apartments and aparthotels in Bournemouth, Dorset. It runs apartments across seven rated buildings, plus The Shore House Hotel with the shared gym and games room, for short, holiday and long stays booked on flexiestays.com.
How is Flexiestays different from Airbnb or Booking.com?
The apartments are the same wherever you book them. Booking on flexiestays.com means you deal directly with the team that runs them, can secure the dates with 25% upfront, get the direct-booking offers shown on flexiestays.com and Flexie Perks local discounts, and arrange changes with Flexiestays rather than a marketplace.
How does check-in work?
Every apartment has self check-in. Your access details and directions arrive before you travel, so you let yourself in without queuing at a desk. Standard check-in is from 3pm and check-out is by 10am.
What is the payment process?
You can secure a stay by paying 25% when you book, with the balance due before arrival, all through flexiestays.com.
What is the cancellation policy?
Cancellation terms depend on the rate and the length of the stay, and the exact terms for your booking are shown at checkout before you pay.
Is there parking?
Most Flexiestays buildings have free private parking on site, and your bay is in your arrival instructions. Check the listing for the apartment you book, because a few have nearby options instead.
Do you offer discounts for longer stays?
Yes. Stays of 28 nights or more are priced at monthly rates with bills included, which suits relocations, house moves, contractors and remote work.
What if I have a problem during my stay?
The Flexiestays team is available 24/7 by phone on +44 7840 500157, on WhatsApp and by email at enquiries@flexiestays.com.
Who runs this site, and are the reviews real?
This site is published by Flexiestays Ltd, the company it reviews; it is not an independent review platform. Every review on it was left by a guest on Google, Trustpilot, Booking.com or Airbnb and is copied as written, with its platform and date, and nothing is paid for or invented.
Contact Flexiestays
Book your Bournemouth stay direct.
The same apartments guests review above, booked on flexiestays.com: the direct-booking offers shown there, 25% to secure the dates, and the local team on hand 24/7.