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Guest reviews · Facilities

What facilities do the apartments have?

4.9/5 Average of 24 reviewsthat mention the facilities

The short answer

The apartments are equipped for independent stays: a full kitchen in every apartment, fast Wi-Fi and a smart TV in every unit, and free use of the 24-hour gym and games room at The Shore House Hotel. Reviewers single out comfortable beds, good showers and well-stocked kitchens. Some buildings also have hotel-style rooms without a kitchen, so check the listing.

20 of the 24 reviews on this site that mention the facilities give 5 stars, and every one gives 4 stars or more. Their average is 4.9 out of 5.

Booking.com: Facilities9.2/10

Booking.com guests score facilities 9.2 out of 10 across the Flexiestays listings (checked 30 June 2026).

24 reviews mention the facilities

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RebeccaGB
Verified stay Airbnb

Amazing place! It was clean, stylish, and well equipped. Everything seemed like it was brand new in the best way. It was even bigger than the photo's portrayed. Just to note the bed is not a king size like advertised but just a regular double, still a good bed though. A personal favourite feature was that the heating was easy to figure out, I hate being cold in large apartments, so I loved how comfortable I felt during my whole stay. Very easy and flexible check in. Great value for money, especially considering it is situated only a short walk away from a beautiful, sandy beach that is more peaceful than the main beach by Bournemouth's pier. I would love to stay again!

Stunning & Spacious 1-Bed Apt w/ Free Gym & PKG · 9 October 2026
MartinGB
Verified stay Airbnb

There were two of us visiting Bournemouth for a couple of days so Jon's apartment was in an ideal location to explore the town. Great restaurants a few minutes walk away including Old Harry's Rock bar and restaurant. Very relaxed atmosphere and great food. The apartment was immaculate and had everything you would need to enjoy your stay. The kitchen had everything we needed and all of the appliances appeared to be new. We were able to park in a designated space outside the apartment block which was a bonus as parking in the area is fairly limited. For the level of space, attention to detail and high quality finishes throughout, this apartment represented great value. I can highly recommend!

Luxurious Seaside Retreat with Balcony · 8 October 2026
JoshGB
Verified stay Airbnb

We had a great stay here with Jon and Flexistays. Jon was super responsive and helpful. The apartment was clean, the only problem was the rug was very hairy, but when we told Jon about this, he and the team immediately responded and cleaned. They provided washing machine tablets on request as well. Very good value for money, good location for the sea front, with some really nice restaurants and a small Nisa just down the road. Would definitely consider staying again.

Modern & Mellow 1-bed Apt w/ Free Parking & Wi-Fi · October 2026
KimAU
Verified stay Airbnb

If you want an apartment that is within easy walking distance to Bournemouth's sea front yet a quiet location this is the place to stay. The apartment is clutter free, clean with a very comfortable bed and good working kitchen. The place would benefit from some home touches but it met most of our needs. Highly recommend 😊

Brand New Relaxing Coastal Retreat · October 2026
LucyGB
Verified stay Airbnb

Excellent modern apartment, very clean throughout all the rooms and spacious. Love the complimentary toiletries with everything needed in the apartment. Communication was great by Jon with checking in details. The accommodation is a short walk away near to the beach, grocery shop and pier either by walking or car. It's my third time travelling to Bournemouth and this has been my favourite and cleanest accommodation I've stayed at. It was warm in the apartment but was manageable, having a fan in the second bedroom helps aswell as windows open.

Luxurious Seaside Retreat with Balcony · October 2026
TanyaAU
Verified stay Airbnb

Great location - close to the beach and walking distance to shops and restaurants. Apartment was clean with a well equipped kitchen.

Beautifully Modern 1-Bed Apt w/ Free Gym & Parking · October 2026
Stacie
Verified stay Airbnb

Natali, who worked in the office, was so helpful, and quickly and thoroughly responded to all of our questions and requests. We were there for a month and they provided a mid-stay cleaning, which was unexpected and much appreciated. The location was great for us - just a quick walk to the beach, the bus stop, a small grocery store, and lots of restaurants, and we could easily walk to the city center which had a great open pedestrian space, stores, and restaurants. We were underwhelmed by the gym, which was very small, but nice to have, even so. We would stay there again.

Private Garden Apt, w/ Free Gym, Parking & Wi-Fi · October 2026
Christopher ReayGB
Trustpilot review

In Bournemouth, this is the Place to Stay!

This company is superb; if you need anything, the staff are there straight away, efficient and polite. I've been back several times now and stayed in a few of their apartments because they're all spot-on with the same high spec. 7 miles of beautiful beach just a stone's throw away, parking, modern apartments, all well thought out with quality furniture and appliances, smart TV, very comfy beds - even the towels smell great! Everything you need for an independent stay. Definitely a home away from home, and I seriously recommend them. In Bournemouth, without a shadow of a doubt, this is the place to stay! Christopher.

Date of experience: 17 September 2026
SaraGB
Trustpilot review

Outstanding! Book here with pure confidence. You'll love it!

Everything is fantastic! The cleanliness is outstanding, as too is the decor, facilities and the location. Natali went above and beyond to make this an amazing trip for our wedding anniversary, stayed 3 nights, it just wasn't enough! Can't recommend this place enough. Excellent location, had a sea view! Xx Thank you Natali.

Date of experience: 15 September 2026
SobiaGB
Trustpilot review

Highly recommended

Highly recommended, will stay again! I recently stayed here and was very impressed - the room was spotlessly clean and nicely presented. Toiletries were provided, which was a nice touch. The room had a fan, fridge and kettle, which made such a difference in this hot weather! It always smelled lovely too. Gym available. The staff were helpful and just a phone call away whenever I needed anything. Great value and I'd definitely come back to this hotel.

Date of experience: 18 August 2026
Jane WardGB
Trustpilot review

Lovely apartment

Had a great few days staying in Tower House apartment 1. It's a well equipped unit with washing machine, dishwasher and fridge freezer, iron and ironing board and sockets for charging your devices. Being on the lower ground floor meant it remained a nice temperature despite the hot weather (we did have the windows open, and used the fan which helped). There is a dehumidifier in the bedroom, which does need emptying quite frequently. A great place to stay, very close to the BIC and beach, and we look forward to staying there again.

Date of experience: 12 August 2026 The Tower House Hotel
Ibrahim JingoGB
Trustpilot review

I had a wonderful stay at Flexie Stays

I had a wonderful stay at Flexie Stays in Bournemouth and would highly recommend it. The property was spotlessly clean, comfortable, and had everything we needed for a relaxing trip. A special thank you to Natali, who went above and beyond to make our stay memorable. She helped arrange a surprise birthday celebration for my girlfriend, and everything was beautifully organised. Her kindness, attention to detail, and excellent communication made the experience even more special. We also really enjoyed having access to the gym, and the location couldn't have been better, just a short walk from the sandy beach, making it easy to enjoy the beautiful Bournemouth coastline. Thank you, Natali and the Flexie Stays team, for such an amazing experience. We would definitely stay here again and happily recommend it to anyone visiting Bournemouth!

Reply from Flexiestays

Thank you so much for your wonderful review! We're delighted you had such a memorable stay. Your kind words means a lot to our team. We'd love to welcome you back to Bournemouth again soon!

Date of experience: 17 July 2026
AylesburyGB
Trustpilot review

We will be staying again, and again!

Our stay here was absolutely lovely! I had already spoken to a member of staff prior to our arrival and was immediately impressed with her genuine kindness and thoughtful responses to my questions. Once at the apartment, we were impressed with its cleanliness and excellent condition. There were also thoughtful and stylish little touches that were very much appreciated. Its amenities (private gym, private outdoor area, games room) and its location near the beautiful beach were absolutely great, something for all of us! I will definitely stay here again, and again when I return to Bournemouth. Jo.

Reply from Flexiestays

Thank you so much, Jo, for your wonderful review! We're delighted you enjoyed the apartment, its amenities and location. It was a pleasure having you, and we look forward to welcoming you back again!

Date of experience: 25 June 2026
EmmaGB
Verified stay Booking.com
9

Great!

Lovely, clean and well equipped with nice extras. Beds very comfortable, plenty of hot water, and great airflow even in the heatwave. Check-in easy and staff responsive, we'll likely return.

Three-Bedroom Penthouse · 2 nights · 24 June 2026
SophieGB
Trustpilot review

Lovely apartment :)

I stayed with a friend for a couple of nights and the apartment was lovely. Everything was so clean and the kitchen was great we ended up staying in every night to cook. There was also very clear communication and it was easy to find the apartment and check-in - would definitely recommend :)

Reply from Flexiestays

Thank you so much for your lovely review, Sophie! We're really glad you enjoyed your stay and appreciated the apartment. We hope to welcome you back again soon!

Date of experience: 20 June 2026
EileenIE
Verified stay Booking.com
10

Exceptional

Spotless and very comfortable with a lovely sea view. Really comfortable beds, great-quality linen, a brilliant shower and towels. Great location and good communication.

Apartment with Sea View · 3 nights · 17 June 2026
StaceyGB
Verified stay Booking.com
10

Incredible

Really clean with pretty much everything you could want or need. Close to everything, great to have parking, a very comfy bed and a homely feel.

One-Bedroom Apartment · 3 nights · 12 June 2026
JoshuaGB
Trustpilot review

We needed a place to stay while waiting on our house purchase

We needed a place to stay while waiting on the final stage of our house purchase. Flexiestays was a brilliant option for us. 3 months at a very decent price, free off road parking, great location in the centre of town without feeling loud and we never had an issue with other guests. The team were always happy to help and the facilities were decent. We look back on our time with Flexiestays fondly.

Reply from Flexiestays

Thank you for your kind review! We're delighted that FlexieStays was able to provide a comfortable home during your house purchase process. It's great to hear that you enjoyed the location, parking, and support from our team throughout your stay. We wish you all the best in your new home and thank you for choosing FlexieStays!

Date of experience: 10 June 2026
RobbGB
Verified stay Booking.com
10

Exceptional

Lovely apartment, returning customers. Great facilities, clean, comfortable and very well thought out, within easy reach of the beach and town.

Two-Bedroom Apartment with Sea View · 4 nights · 5 June 2026
ValerieGB
Verified stay Booking.com
9

Lovely apartment, great location

Spacious, well maintained and nicely furnished in a great location. It stayed cool in the hot weather and a fan was provided. Comfortable bed and plenty of storage.

One-Bedroom Apartment · 4 nights · 3 June 2026
MohammedGB
Verified stay Booking.com
8

Great location and amenities

Location was great (a 5, 8 minute walk to the beach) along with the cleanliness and facilities. Free parking is a bonus. Highly recommend for families.

One-Bedroom Apartment · 3 nights · 31 May 2026
CharanyaGB
Trustpilot review

Apartment looked exactly the same as the pictures

Apartment looked exactly same as pictures. Good location, walkable to beaches and city centers. It doesn't have a great view, but that can already be seen from the pictures. All the amenities mentioned were available and had good guidance and clear instructions from the team

Reply from Flexiestays

Thank you for your review! We're glad you enjoyed the apartment, the location, and found everything as described. It's great to hear that our instructions were clear and helpful. We hope to welcome you back again soon!

Date of experience: 29 May 2026
MerylCA
Verified stay Booking.com
10

Feels like home

Love the design and the details, the sea view, and the location to beach and town. Comfortable bed and a great kitchen.

Apartment with Sea View · 6 nights · 17 April 2026
DavidGB
Trustpilot review

Highly recommend, great location, rooms and people

We stayed at Flexiestays over the course of about 5 winter months. It has been an amazing experience. The rooms are nice, newly renovated, and have pretty much everything you need, and the staff is incredibly kind and helpful. Overall communication was good, usually pretty quick responses, and they were very willing provide if we needed something. It was nice to have access to a gym in the building nearby, and the beautiful location with literally a 1-minute walk to an stunning sea-view was unparalleled. Thank you Flexiestays for this huge blessing!

Reply from Flexiestays

Thank you so much for your amazing review! We're truly delighted to hear that your 5-month stay with FlexieStays was such a positive experience. It's wonderful to know you enjoyed the renovated rooms, the facilities, and especially the location, being so close to the sea really is something special! Your kind words about our team and communication mean a lot to us, as we always strive to provide the best possible service and support throughout each stay. Thank you again for choosing FlexieStays, it was a pleasure hosting you, and we hope to welcome you back in the future! Best regards, The FlexieStays Team

Date of experience: 24 March 2026

Questions about facilities

Answers from the Flexiestays help centre.

Is there a gym?

Yes. Every Flexiestays guest has free use of the gym, open 24 hours a day, and the games room at The Shore House Hotel on the West Cliff, about five minutes on foot from the other buildings. The address and door code are in your arrival instructions. The Shore House Hotel.

Does every unit have a kitchen?

Apartments have a full kitchen with hob, oven, fridge, dishwasher and cookware, and a washing machine. Some buildings also have hotel-style rooms without a kitchen, so check the listing. What is included in your apartment.

Is the Wi-Fi good enough to work from the apartment?

Every apartment has fibre Wi-Fi with no data cap, suitable for video calls and streaming, and a smart TV. Many apartments have a desk or a laptop-friendly workspace; if you need one, ask before you book. Wi-Fi, smart TV and workspace.

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The same apartments guests review above, booked on flexiestays.com: the direct-booking offers shown there, 25% to secure the dates, and the local team on hand 24/7.

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